Privacy Policy
This Privacy Policy explains how AERLORA collects, uses, and protects your personal information when you visit our website or make a purchase from us.
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number, if provided
- Order details
- Payment information
- Device and browser information
- Website usage data, such as pages visited and actions taken
Payment information is processed securely by our payment providers. We do not store your full payment card details on our servers.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide order updates and shipping information
- Respond to customer service requests
- Improve our website and shopping experience
- Prevent fraud and protect our business
- Send marketing emails, only when you have agreed to receive them
- Comply with legal and regulatory obligations
Email Marketing
If you subscribe to our emails, we may send you updates, offers, product information, or brand content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember your preferences, and support advertising or marketing activities.
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly without cookies.
Sharing Your Information
We may share necessary information with trusted third-party service providers, including:
- Payment processors
- Shipping and logistics providers
- Email service providers
- Website analytics tools
- Advertising platforms
- Customer support tools
These providers only receive the information needed to perform their services.
We do not sell your personal information.
Data Retention
We keep your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw marketing consent
- Object to certain types of data processing
To make a request, please contact us at service@aerlora.com.
Data Security
We take reasonable measures to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy, please contact us at:
support@aerlora.com