AERLORA is an adjustable inflatable seat cushion with 36 air cells. It adds a lightweight layer of comfort to suitable seats at work, at home and while travelling.

No. AERLORA uses air cells rather than memory foam. Add or release air to adjust the firmness to your preference.

Yes. AERLORA is suitable for everyday sitting situations, including work, home, driving, and travel. For the best experience, adjust the air level to your comfort preference and avoid overinflating the cushion.

The firmness depends on how much air you add. More air creates a firmer and more supportive feel, while less air creates a softer and more adaptive feel. You can adjust the air level until it feels right for you.

Too much air can make the cushion feel firm or unsteady. Release a little air until it feels comfortable and stable, and check that it sits securely on your chair.

AERLORA may slightly raise your sitting height, depending on how much air you add. You can release some air to lower the cushion and make it better fit your chair and sitting posture.

Gaps between the air cells allow air to circulate around the sitting surface. How warm it feels will also depend on your clothing, the room temperature and how long you sit.

AERLORA fits most flat and stable seats, including office chairs, dining chairs, car seats, plane seats, and home chairs. We do not recommend using it on sharp, rough, uneven, or unstable surfaces.

Yes. AERLORA needs to be inflated before use. You can adjust the air level based on your sitting preference.

Start with a moderate amount of air, then sit down and adjust. The cushion should feel flexible and stable, rather than fully compressed, rigid or wobbly.

No. Overinflating the cushion can make it feel too firm and may affect stability and product lifespan. A moderate air level usually provides a more natural and comfortable sitting feel.

After sitting down, the cushion should not feel completely flat, but it also should not feel too high, too hard, or unstable. If it feels too firm or wobbly, release a little air. If it feels too flat, add a little air.

Yes. Add or release air to find the feel that suits you. Recheck the firmness whenever you move the cushion to a different seat.

If the cushion feels softer over time, check that the valves are closed and top it up as needed. If it loses air quickly or repeatedly, contact support@aerlora.com with your order number and photos or a short video of the issue.

Yes. AERLORA is well suited for office chairs, especially for people who spend long hours sitting at a desk or working in front of a computer.

Check that the cushion fits securely on your car seat. It must not interfere with your driving position, pedal control, seat belt or safe operation of the vehicle.

Yes. AERLORA can be deflated and packed, making it suitable as a travel seat cushion. Please follow any airline or in-flight rules when using it on board.

AERLORA may be used on some wheelchair seats as an everyday comfort cushion. However, it is not a professional medical wheelchair cushion and should not be used as a replacement for medical pressure-relief cushions or professional medical advice.

AERLORA can be used for short periods on clean, flat outdoor seating surfaces, such as stadium seats or park benches. We do not recommend placing it directly on rough ground, stones, sharp wood, or wet surfaces for extended use.

AERLORA has a flexible TPU air-cell structure and a soft, stretchy Lycra surface.

Wipe the surface gently with a damp cloth and leave it to air dry. Do not machine wash, tumble dry, soak or use harsh cleaning chemicals.

Clean the surface with a damp cloth. Do not immerse the cushion in water or put it in a washing machine.

You may notice a slight smell from the materials when first unpacking the cushion. Leave it in a well-ventilated area before use. If the smell persists or concerns you, contact support@aerlora.com.

Avoid overinflating the cushion. Keep it away from sharp objects, rough surfaces, high heat, open flames, and pet claws. Before use, make sure the seat surface is clean and smooth.

Orders are usually processed within 2–4 business days. Processing may take slightly longer during holidays, promotional periods, or high order volume.

After your order has shipped, delivery typically takes 5–12 business days. Actual delivery time may vary depending on your destination country, local logistics, customs processing, and holidays.

Once your order has shipped, you will receive an email with tracking information. Please allow some time for tracking updates to appear after the shipping label is created.

You may request a return within 30 days of delivery. Eligibility and return shipping costs are explained in our Return & Refund Policy. Email support@aerlora.com with your order number to get started.

Please contact us as soon as possible with your order number and clear photos or videos of the issue. Depending on the situation, we may offer a replacement, reshipment, partial refund, or full refund.

No. AERLORA is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. It is designed as an everyday comfort cushion for long periods of sitting.

If you have lumbar problems, sciatica, hip issues, post-surgery recovery needs, chronic pain, or any special physical condition, we recommend consulting a doctor or qualified professional before use.

No. AERLORA adds everyday comfort to suitable seats. It does not replace prescribed seating support, rehabilitation or advice from a qualified healthcare professional.