Contact Us
Questions about AERLORA or an existing order? We’re here to help.
Contact Our Team
Email support@aerlora.com. For order enquiries, please include your order number so we can help you more quickly.
When to Expect a Reply
We usually reply within 1–2 business days. Replies may take a little longer during holidays or busy periods.
How We Can Help
- Order confirmations and shipping updates
- Tracking information
- Product and care questions
- Returns and refunds
- Damaged or incorrect items
Recently received your shipping confirmation? Tracking information may take a little time to appear after dispatch.